Quality Importers Trading Company (QI) is proud to announce enhancements to Xikar.com and the Xikar Warranty Portal. This update demonstrates our ongoing support and increasing investments into the Xikar Limited Lifetime Warranty on all Xikar premium cigar accessories.
The Xikar Limited Lifetime Warranty has ALWAYS guaranteed for life all Xikar accessories from any manufacturing defects but does not cover wear and tear from normal use. The lifetime warranty has remained in continuous effect and since the creation of the brand more than 25 years ago. In 2022, QI made additional strategic investments into the Xikar.com platform with a redesigned portal to process warranty claims. This new portal is designed to provide up to date status on claims, allow for customers to easily connect with the warranty customer service team, and provide Xikar Nation customers the ability to upgrade their discontinued products to newer models.
From Michael Giordano:
“We take great pride in supporting the Xikar Limited Lifetime Warranty and standing behind the quality of our products. We have made strategic software and process investments to increase the ease and speed at which our team handles warranty claims. Thank you to the entire Xikar Nation for all your continued support. We are excited for what we have planned for you in 2023.”Michael Giordano, CEO and Founder of Quality Importers
XIKAR® is the leading cigar accessory brand—designing and marketing products such as butane-fueled and electronic lighters, butane, cigar cutting instruments, travel cases, humidors and humidification systems. Creator of the revolutionary and iconic Xi1 cutter, XIKAR® products are sold in thousands of retail locations around the world. On October 21, 2014, the United States Patent and Trademark Office determined that the XIKAR® Xi Cutter had achieved iconic status and awarded it with a trade dress Trademark #4,623,391. The Xi cutter design is protected from duplication indefinitely.
Quality Importers Trading Company® is the largest accessory supplier to the premium cigar trade. We are an innovation company, delivering groundbreaking designs to the cigar industry from the development of SureSeal® Technology used in the Humidor Supreme® line of humidors to the iconic Xi1 cigar cutter. Our organization cultivates a continued dedication to serve our customers, retailers, distributors and manufacturers through innovative, high-quality product and exceptional customer service. Based in the United States with international recognition and growth, the Company strives to be the largest distributor of hard goods in the industry, worldwide. The company’s family of brands include XIKAR®, Palió®, Cigar Caddy®, Humidor Supreme®, DivPro®, Get-a-Grip®, Hydra® electronic humidifiers, Hygroset® digital hygrometers, Stinky® and Shuriken®.